Return Policy
At Blue Ridge Bear Soap Company, we want you to be completely happy with your purchase. If something doesn’t meet your expectations, we’re here to support you.
Because our products are handmade and perishable in nature, we’re unable to accept returns. However, your satisfaction matters greatly to us, and we will do everything we can to ensure you have a great experience with our company.
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We may request a few photos of the packaging and the damaged product so we can better understand the issue and improve our quality control. We’ll work with you to resolve the situation.
Terms and Conditions
By purchasing from Blue Ridge Bear Soap Company, LLC, you agree to the following terms and conditions:
All products are offered based on availability, and we reserve the right to modify, discontinue, or limit any item at any time without notice.
Blue Ridge Bear Soap Company, LLC may refuse service to anyone for any reason, including—but not limited to—fraudulent, abusive, or inappropriate behavior.
We do not guarantee specific individual results, nor are we responsible for improper use of our products or any negative reactions, including allergic responses. Customers are responsible for confirming that our products are appropriate for their personal needs.
All proprietary formulas, branding, packaging, and product presentation belonging to Blue Ridge Bear Soap Company, LLC are protected. Copying, reproducing, or attempting to duplicate any of these elements is strictly prohibited and may result in legal action to safeguard our intellectual property.
If you have any questions, please feel free to reach out!